Product Warranty Claim Form

Complete form below to submit a product warranty claim. Once this form is received by Equipment Development Company, Inc. please allow two business days for a response. After the form has been reviewed and the subject part requires more investigation by EDCO, a Return Authorization Number (RMA) will be issued. Customers are responsible for any shipping charges required to deliver the subject parts to EDCO. If a replacement PO is created to replace these parts during the interim of the RMA process, please reference this replacement PO number in the “Description of Failure Field” and credit can be applied to this order upon an approved warranty.

Equipment Development Company, Inc. herein referred to as EDCO (Seller) warrants that each new unit manufactured by EDCO to be free from defects in material and workmanship in normal use and service for a period of one year (except the cutter drum assembly on all model concrete/asphalt crete-planers™/scarifiers AND the chisel head assembly on all model ALR’s and ALR-BS in which case the warranty period shall be 90 days) from the date of shipment to the original retail or equipment rental center owner (i.e. 170601250, the first two digits designate the year of production followed by two digits representing the month)

Accessories/Tools/Equipment furnished and installed on the product by EDCO but manufactured by others, including, but not limited to engines, motors, electrical components, transmissions etc., shall carry the original equipment manufacturers own warranty.

EDCO will, at its option, repair or replace, at the EDCO facility or at a point designated by EDCO, any part which shall appear to the satisfaction of EDCO inspection to have been defective in material or workmanship.
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